Privacy Policy

1. Data Controller

Alquiler de Autos Medellín is the controller responsible for processing the personal data we collect through this website and associated channels (WhatsApp, email, phone).

2. Data We Collect

We collect the data you voluntarily provide when filling in our contact form: first name, last name, phone, email and nationality. Additionally, we record the URL from which you contacted us and, when applicable, the vehicle of interest, in order to provide better service.

3. Purpose of Processing

We use your data to:

• Process your car rental inquiry
• Reply to your questions via WhatsApp, email or phone
• Send information about our services when relevant to your inquiry
• Keep an interaction history to improve our service

4. Data Retention

We keep your data for the time needed to fulfill the purposes mentioned and to comply with applicable legal obligations under Colombian Law 1581 of 2012 (Habeas Data).

5. Your Rights

You may exercise the following rights at any time:

• Know, update and correct your personal data
• Request proof of consent given
• Withdraw consent and/or request deletion of your data
• Access your data free of charge

To exercise these rights, message us via WhatsApp at +57 319 257 2939 or through our associated email.

6. Security

Your data is stored on encrypted Cloudflare infrastructure and only authorized personnel have access. We don't sell or share your data with third parties beyond what's strictly necessary to provide service.

7. Contact

If you have questions about this policy, reach us through our contact page.